ADRYAN SERAGE

Experience

1. Business Analyst

   2023 — Today
   As a dynamic professional specializing in data analysis and process optimization, I excel in collecting, analyzing, and processing data to uncover inefficiencies and drive informed decision-making through interactive dashboards. With expertise in complex project management, I plan, execute, and deliver IT and construction projects, leveraging both agile (Scrum) and traditional methodologies to ensure timely and budget-conscious outcomes. My proficiency in inventory management ensures accurate stock tracking and seamless reconciliation between WMS and ERP systems to support business continuity. I bring advanced skills in Excel Operations, designing sophisticated dashboards with complex formulas to monitor performance and manage inventory effectively. In Logistics Coordination and Audits, I oversee operations and perform process audits to identify optimization opportunities. Passionate about continuous process improvement, I implement automated solutions and best practices to enhance productivity and reduce costs. A strong leader and collaborator, I manage multidisciplinary teams, align objectives, and satisfy stakeholder expectations. Additionally, my focus on reporting and documentation ensures transparent communication through detailed financial reports and project tracking.

2. Project Manager

   2019 — Today
   As a highly skilled professional, I specialize in multi-site project supervision, having successfully managed 52 projects across 48 cities by coordinating teams and resources to deliver quality outcomes on time. Leveraging rigorous project management methodologies, I excel in logistics flow and team management, synchronizing resources and operations across multiple sites for optimal efficiency. My expertise in performance optimization and adjustments includes advanced use of Microsoft Excel to monitor KPIs, adjust schedules, and enhance decision-making. With a strong focus on process improvement, I analyze operational workflows and implement cost-effective solutions to maximize productivity. Dedicated to proactive customer relationship management, I maintain transparent communication, anticipate client needs, and ensure high satisfaction levels throughout every project phase.

3. Web Developer

   2018 — Today
   As a versatile professional, I excel in IT development, designing and developing custom web and software solutions using cutting-edge technologies such as JavaScript (React, Node.js), TypeScript, and Next.js. My focus on performance optimization, enhanced security, and long-term maintainability ensures robust solutions tailored to business needs. With extensive experience in IT project management, I oversee the planning, execution, and delivery of projects, adhering to budgets and timelines while managing all phases from development to production. Proficient in team coordination, I collaborate with multidisciplinary teams—including designers, developers, and project managers—to align technical objectives with customer expectations, ensuring seamless project execution. My expertise in needs analysis includes gathering requirements through interviews and workshops, drafting detailed specifications, and producing comprehensive technical documentation to foster a shared project vision. Additionally, my commitment to customer service ensures strong professional relationships, transparent communication, and prompt technical support, delivering a consistently high level of client satisfaction.

4. Commercial Projects Director

   March 2022 – Jan. 2023
   As a results-driven professional, I bring extensive expertise in project management, having successfully led and supervised 52 complex projects across 48 cities. By effectively coordinating teams, equipment, and stakeholders, I ensure compliance with deadlines, budgets, and quality standards through robust project management methodologies. My strong communication skills enable me to maintain transparent and strategic communication with teams, clients, and partners, fostering alignment with project objectives and managing expectations effectively. I excel in problem solving, proactively addressing challenges with innovative solutions that minimize disruptions and ensure project continuity. Dedicated to customer service, I establish and maintain positive relationships with stakeholders, swiftly resolving concerns to deliver exceptional satisfaction and loyalty. My ability to manage under pressure is demonstrated by my capacity to navigate stressful situations, implement resource optimization strategies, and uphold quality standards. Additionally, I specialize in process optimization, analyzing workflows, and implementing continuous improvement measures to enhance operational efficiency and project outcomes.

5. Merchandising manager

   Jan 2021 - Mar 2022
   As a dedicated professional, I excel in retail service, delivering exceptional customer support to retailers within assigned territories. By developing and managing customer accounts, I ensure service standards are consistently met, driving high levels of customer satisfaction. My expertise in sales volume management includes achieving and surpassing targets through strategic sales planning and adapting to consumer trends to sustain business growth. I maintain presentation standards by ensuring products are displayed optimally, aligning with merchandising guidelines and customer needs, while implementing appealing visual displays and managing inventory effectively. Proficient in Territory Management, I plan visits, nurture retailer relationships, and maintain a strong field presence to foster loyalty and long-term partnerships with sales partners. My skills in analysis and reporting allow me to track sales performance, analyze market trends, and produce detailed reports to identify areas for improvement and optimize results. Additionally, I specialize in training and development, equipping retailers and sales teams with advanced merchandising techniques and knowledge of new product initiatives to enhance practices and maximize performance.

6. SAC - Store Clerk and Customer Service

   2016 - March 2020
   As a versatile and committed professional, I bring extensive experience in schedule management, having worked across various shifts—including nights, days, and evenings—to ensure seamless store operations and service availability. Skilled in product preparation, I have managed baked goods production, maintaining freshness and quality while effectively managing inventory to meet customer demands. I take pride in store maintenance, ensuring a clean, organized, and welcoming environment through regular cleaning and thoughtful product presentation. Proficient in security, I monitor store activities to prevent theft and implement measures to safeguard assets and create a safe atmosphere for customers and staff. My dedication to customer service is reflected in my ability to greet customers warmly, address their concerns promptly, and deliver a positive experience. With expertise in cash management, I handle cash and credit transactions accurately, ensuring financial integrity and precise reporting. I consistently demonstrate professional responsibility, excelling under pressure, managing unforeseen situations with composure, and contributing proactively to the achievement of store performance objectives through rigorous work and commitment.